Bitar International Group Launched Tawfeer Supermarket Stores in 12 Locations
In 2015 Bitar International group launched their newest venture, “Tawfeer Supermarket stores,” in 12 locations. The addition of this new chain meant that Lebanese, even before the economic recession, had a go-to destination for quality goods at affordable prices. Unaccustomed customers to such a concept were delightfully pleased with the experience at Tawfeer stores, from the wide range of products to the welcoming and professional staff and the variety of the chain’s locations. Its expansion to more than 20 stores is significantly due to the number one form of marketing and the most credible one, word of mouth. “We did not bother to invest heavily in advertising or launching events,” says Mr. Rami Bitar , CEO of Tawfeer Supermarkets. “Every time a staff greeted our customers with a genuine smile or sought after their needs, every time the client found exactly what they were looking for and had a seamless experience, they became our brand ambassadors,” continued Mr. Bitar. “This...